Oz Monkey I.T

Oz Monkey offers qualified Support Engineers who can provide end to end support services 24/7/365 days. Our technicians can be your extended team for all your I.T needs.

Our Key focus includes,
  • 24/7/365 Round the clock, End to End Solutions
  • First call resolution for most of the incidents
  • Root cause analysis of the issues and effective reporting
  • Continual improvement and exceeding the agreed Service Level Agreements
  • We consider our clients businesses as our businesses and valuing their customers
  • Stern Quality control and periodic performance analysis
We specialise in,
  • Application support
  • SaaS product technical support
  • Remote infrastructure management
  • Hosting support
  • Product support
  • Open Source customization and support
  • Blade server support
  • Technical / Non technical customer support
  • Hardware product support