Oz Monkey I.T
Oz Monkey offers qualified Support Engineers who can provide end to end support services 24/7/365 days. Our technicians can be your extended team for all your I.T needs.
Our Key focus includes,
- 24/7/365 Round the clock, End to End Solutions
- First call resolution for most of the incidents
- Root cause analysis of the issues and effective reporting
- Continual improvement and exceeding the agreed Service Level Agreements
- We consider our clients businesses as our businesses and valuing their customers
- Stern Quality control and periodic performance analysis
We specialise in,
- Application support
- SaaS product technical support
- Remote infrastructure management
- Hosting support
- Product support
- Open Source customization and support
- Blade server support
- Technical / Non technical customer support
- Hardware product support
Contact Us today for more information on how we can help your business.